Contact Us

Before contacting us why not check out our FAQ page for instant answers to our most asked questions.

Contact Info

Address

Kinetik Medical Devices Limited

Unit 11 Perrywood Business Park
Honeycrock Lane
Salfords
Redhill
RH1 5JQ

Telephone

+44 1483 937967

Email

customercare@kinetikwellbeing.com

New Zealand

Kinetik Wellbeing NZ 44
John Brian Drive
Redvale Auckland 0794

Tel: +64 09 801 0627

CHAT with Us

Zendesk

Start an online chat now with our team at Zendesk.
Open: 9am – 5pm Monday – Friday.

Via social media

Twitter – @KinetikWB
Facebook – Kinetikwellbeing
Instagram – Kinetik_wellbeing

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Register your PRODUCT

Complete the Product Registration Form today to validate your 2 year warranty for all products bought directly online from us or your standard 1 year manufacturer warranty for Kinetik products bought elsewhere.

Cookie	Duration	Description
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Cookie	Duration	Description
ai_session	30 minutes	This is a unique anonymous session identifier cookie set by Microsoft Application Insights software to gather statistical usage and telemetry data for apps built on the Azure cloud platform.
CONSENT	16 years 4 months 4 days 10 hours	These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.
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_gcl_au	3 months	This cookie is used by Google Analytics to understand user interaction with the website.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
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Cookie	Duration	Description
ai_user	1 year	Microsoft Azure sets this cookie as a unique user identifier cookie, enabling counting of the number of users accessing the application over time.
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VISITOR_INFO1_LIVE	5 months 27 days	YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSC	session	Youtube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-id	never	YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
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yt.innertube::requests	never	YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
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Cookie	Duration	Description
cookielawinfo-checkbox-functional	1 year	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookies.js	session	No description available.
hustle_module_show_count-popup-6	1 month	Counts the amount of times a user has been on the site and if they have previously saved their pop up preferences.
m	2 years	No description available.
wooptpmReferrer	session	No description
wp_woocommerce_session_1269c5ce3f99eb5d9ddf8ed1bf3e06af	2 days	The cookie contains information identifying the customer and session expiration time pertaining to their online shopping experience. For guest shoppers this a randomly generated cryptographically strong ID.
_hjIncludedInSessionSample_1767338	2 minutes	Description is currently not available.
_hjSessionUser_1767338	1 year	Description is currently not available.
_hjSession_1767338	30 minutes	Description is currently not available.
_OG_GDPR_COOKIE_	session	No description available.