Privacy Policy
This website is owned by Kinetik Medical Devices Ltd. For more information about our company please visit click here
Our privacy policy aims to be transparent. Below we highlight exactly what data we collect from you and how we handle that data.
Kinetik Medical Devices Ltd are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. You can be assured that the information you provide will only be used in accordance with this privacy statement.
This Privacy Policy, together with our website terms of use, informs you how we collect and use your information in a careful, sensible manner in compliance with the Data Protection Act 1998.
http://www.legislation.gov.uk/ukpga/1998/29/contents
We do update this Policy from time to time so please return and review this Policy regularly.
INFORMATION WE COLLECT
We collect information about you when you register your details with us, or purchase our products or services. We also collect information about you when you provide feedback and participate in competitions.
In conjunction with the above and in running and maintaining our website we may collect and process the following information about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you purchase a product or request information from us about our products. This also applies when you fill in the newsletter sign-up form on our website.
- Information that you provide when you communicate with us by any means.
USE OF YOUR INFORMATION
The information that we collect and store relating to you is essential to ensure we offer the best possible service to you. We will not request any information that does not directly relate to how we communicate with you or assist in improving our website to continually improve our customer service. We may contact you in the one-year time period following a purchase from us for reasons of legitimate interest where our communication are relevant to your purchase. We may use the information for the following purposes:
- To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you.
- To meet our contractual commitments to you.
- To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
Unless you have consented for us to use your information to contact you the information will be stored but not used.
USE OF COOKIES
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website.
Such information will not identify you personally. This statistical data relating to our website traffic and usage and does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
For more information regarding cookies, please follow this link: http://www.aboutcookies.org
Abandoned Cart Disclosure
The Kinetik Wellbeing website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS or email.
STORING YOUR PERSONAL DATA
By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
DISCLOSING YOUR INFORMATION
We do not sell or rent your personal information. We may, however, give information about you where applicable, to other members of our group. This includes, our subsidiaries, our holding company and its other subsidiaries, and carefully selected partners
We may also disclose your personal information to third parties for the express purposes of:
- Where we sell any or all of our business and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection and minimise credit risk.
THIRD PARTY LINKS
This website contains links to third party websites that are not subject to this privacy policy. Please read this site’s Terms and Conditions of use for further information on these links. We strongly recommend that you read the Privacy Policy of any such websites that you visit.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
ACCESS TO INFORMATION
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Demand for access is free of charge and there is a 30-day period to provide all the requested information. Should you wish to receive details that we hold about you please contact us using the contact details below.
GOOGLE ANALYTICS
Through the Website a cookie is placed by Google as part of its ‘Analytics’ service. We use this service to monitor how visitors use the Website. Google might provide such information to third parties to comply with statutory legal obligations or to third parties who process such information on behalf of Google.
The information gathered by Google will be made anonymous as much as possible. Your IP address will not be provided. The information will be transferred to the United States and saved on servers in the United States. Google has indicated to comply with the Safe Harbor principles and joined the Safe Harbor Program of the U.S. Department of Commerce. This means that an adequate standard for privacy protection of the processing of any possible processing of personal data under EU law should exist.
CONTACTING US
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:
Kinetik Medical Devices Ltd
Unit 11, Perrywood Business Park
Honeycrock Lane
Salfords
Redhill
RH1 5JQ